Kimberly I. Martin

A complete waste of time. Despite going through the process of signing up and diligently submitting all required documents for verification, the experience was time-consuming and required follow-ups. Once everything was supposedly verified, I made my first deposit a month later—£49. To my surprise, my account was instantly blocked and put on a cool-off period pending review. Now, it has been over two weeks, and I find myself constantly chasing them for answers, only to be told it's 'still being reviewed.' How can a modest £49 deposit be considered 'high activity on your account'? I haven't even placed a single wager, and the total deposits amount to £49. It's a frustrating waste of time dealing with a company that lacks understanding of customer service. Such a poor, poor experience.